I don't call a drain field failed from what I see on the surface alone. If a homeowner calls about a backup, gurgling, or what they think is a drain field problem, one of the first things I usually recommend is pumping the tank. Pumping lets me see what kind of tank we're dealing with, its condition and size, and, more importantly, what happens on the outlet side once the tank is emptied. If wastewater starts flowing back into the tank from the drain field side, that tells me the field is holding water where it shouldn't be. I also probe the drain field. If the soil is extremely wet or water rises through the probe hole, that's another strong sign the field is saturated. I put those findings together with what we're seeing and smelling in the yard before deciding whether the problem is actually the drain field or another part of the septic system.
Sometimes what looks like a failing drain field is a distribution problem, such as a blocked or damaged distribution box outlet that overloads one part of the field. In that case, it's a
septic repair. When the field itself is gone, we replace it. Permitting requirements depend on the scope of the work. New installations, system expansions, relocations, and some repairs or replacements may require SCDES approval or permitting, and if your project needs it, we can handle that process for you. From there, the process is simple. I come out to the property and give you a quote, and if you approve it, we sign a contract that spells out what we're responsible for, what's outside our scope, when payment is due, and what to expect while we work. Materials get delivered straight to your property, usually a day before we start. Once the permitted work is complete, it goes through the applicable SCDES inspection or authorized self-inspection process. Required documentation is submitted before the system receives final Approval to Operate, and we complete the applicable backfill and site restoration. We photograph the job from start to finish, so you see what I saw. Repairs come with a 5-year warranty, whereas new installations carry a 1-year warranty.