Peyton called us about gurgling toilets and water backing up whenever the house used water. The pattern was very specific. Running the kitchen tap made the toilets gurgle, and a long shower made the drain slow down and eventually back up. Symptoms tied that closely to water use made a restriction at or near the tank one of the first things we wanted to check.
On June 22, 2026, I sent Alex Rusev and Ford Bailey to Settle Road in Inman. The 1,000-gallon tank hadn't been pumped in about ten years and had no riser, so the first job was locating it and digging down through Inman's clay. Once they lifted the lid, the problem was obvious. The inlet baffle was packed with a thick cake of hardened grease that had closed off most of the opening.
Cooking oils and fats don't settle with the heavier solids. They float, build into a layer, and eventually harden into a crust. Homes generally don't have the grease interceptors used in commercial kitchens, so fats and oils can accumulate in the tank and contribute to inlet restrictions.
After pumping the tank, Alex and Ford cleared the grease out of the inlet baffle by hand and ran water from the house to test it. The flow was back to normal, and the gurgling stopped. The total came to $400 (June 2026) for locating the tank, digging down to it, pumping, clearing the baffle, and checking the flow, and Peyton paid on the spot.
This one started as gurgling, but it matters for odor calls too. A blocked inlet can affect drainage inside the house, while other septic problems may show up as odor outside. In this case, the long gap between pump-outs contributed to the grease and solids buildup we found at the tank. You can read the
full project report for more details.