1384 Hugh Mack Court Spartanburg, SC 29303
About the Author: Ivan, Owner of Rock Solid Septic ~ Excavation
Ivan owns and runs Rock Solid Septic ~ Excavation, working across Spartanburg and the surrounding Upstate areas. He didn’t start the company because of some big corporate plan. He started it because he saw how things were being done in the industry and knew it could be done better.
Before opening his own company, he kept hearing the same complaints from friends, relatives, and customers. Septic work that didn’t hold up, jobs that were overpriced, or problems that came back a few months later. That stuck with him.
So the idea was simple:
do the job right, be upfront about it, and don’t overcomplicate things.
Before opening his own company, he kept hearing the same complaints from friends, relatives, and customers. Septic work that didn’t hold up, jobs that were overpriced, or problems that came back a few months later. That stuck with him.
So the idea was simple:
do the job right, be upfront about it, and don’t overcomplicate things.
A big part of how Ivan works comes down to one mindset:
There’s more than one way to do septic work. You can rush it, take shortcuts, leave things messy or you can slow down and do it properly. Straight pipes, clean work, yard put back the way it should be. That’s the difference most homeowners don’t see until something goes wrong.
He’s licensed in South Carolina and also works in North Carolina, handling everything from standard systems to repairs and more complex setups when needed. Installs are a big part of the job, but honestly, a lot of the pride comes from repairs, figuring out what actually went wrong and fixing it so it doesn’t come back.
When it comes to customers, his approach is pretty straightforward:
No guessing, no runaround.
“We try to help first. Give advice, keep the cost reasonable, and make sure the customer understands what they’re dealing with.”
One thing he always tells homeowners:
Don’t ignore maintenance.
A lot of people push it off because “it’s been fine so far.” But septic doesn’t work like that.
“Pump your system every 3 to 5 years. Waiting too long turns a small problem into a big one.”
At the end of the day, Ivan’s focus is pretty simple. Do solid work, treat people fairly, and leave the job knowing it won’t need to be redone a few months later.
“Do it like it’s your own.”
There’s more than one way to do septic work. You can rush it, take shortcuts, leave things messy or you can slow down and do it properly. Straight pipes, clean work, yard put back the way it should be. That’s the difference most homeowners don’t see until something goes wrong.
He’s licensed in South Carolina and also works in North Carolina, handling everything from standard systems to repairs and more complex setups when needed. Installs are a big part of the job, but honestly, a lot of the pride comes from repairs, figuring out what actually went wrong and fixing it so it doesn’t come back.
When it comes to customers, his approach is pretty straightforward:
- Show up when you say you will
- Answer the phone
- Explain what’s going on
- Fix it the right way
No guessing, no runaround.
“We try to help first. Give advice, keep the cost reasonable, and make sure the customer understands what they’re dealing with.”
One thing he always tells homeowners:
Don’t ignore maintenance.
A lot of people push it off because “it’s been fine so far.” But septic doesn’t work like that.
“Pump your system every 3 to 5 years. Waiting too long turns a small problem into a big one.”
At the end of the day, Ivan’s focus is pretty simple. Do solid work, treat people fairly, and leave the job knowing it won’t need to be redone a few months later.